Terms of Service

Effective Date: August 17, 2026 · Last Updated: August 17, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Tietjen Holdings LLC, a Connecticut limited liability company doing business as SpotTheJob(“Company,” “we,” “us,” or “our”). By accessing or using the SpotTheJob website at www.spotthejob.com, the SpotTheJob client dashboard at app.spotthejob.com, or any related services, APIs, or communications (collectively, the “Service”), you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Overview of the Service

SpotTheJob is a lead-alert platform for contractors. We monitor publicly accessible online community groups and forums for posts by homeowners and residents seeking contractor services. When a post matches your selected trade(s) and service area, we deliver an alert to you via your preferred notification channel (e.g., email, SMS).

We use artificial intelligence and machine-learning technologies, including third-party large-language-model providers, to classify and match publicly available content to the trades and locations you have specified. The Service does not guarantee the accuracy, completeness, or timeliness of any alert or the underlying content, and it does not guarantee that you will obtain work, revenue, or customers from any alert.

2. Eligibility

You must be at least eighteen (18) years old and legally able to enter into a binding contract. By using the Service, you represent and warrant that you meet these requirements and that the information you provide to us is accurate and complete.

3. Account Registration and Security

To receive alerts, you must provide your name, company name, trade(s), service area, email address, and phone number through our sign-up form or as otherwise directed by us. We may also provide you with access to a client dashboard at app.spotthejob.com. If you are provided account credentials, you are responsible for maintaining their confidentiality and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation;
• Misrepresent your identity, trade qualifications, licensing status, or service area;
• Resell, redistribute, sublicense, or share alerts, data, or any other content obtained through the Service with any third party;
• Attempt to reverse-engineer, decompile, scrape, crawl, or otherwise extract the underlying technology, algorithms, or data of the Service;
• Interfere with or disrupt the integrity or performance of the Service or its infrastructure;
• Use any automated means (bots, scripts, or similar) to access the Service except as expressly permitted in writing by us;
• Harass, abuse, or contact homeowners or other individuals in a manner that violates applicable law or the terms of the platform where the original post appeared.

We reserve the right to suspend or terminate your access immediately, without notice, for any violation of these Terms.

5. Fees and Payment

The Service may be offered on a free, trial, or paid basis as described on our website or in a separate order form or subscription agreement. If a paid plan applies to you, you agree to pay all fees in accordance with the pricing and payment terms presented at the time of purchase. All fees are non-refundable except as expressly stated herein or required by law. We reserve the right to change our pricing at any time upon reasonable advance notice; continued use of the Service after a price change constitutes acceptance of the new pricing.

6. Intellectual Property

All content, software, technology, trademarks, trade names, logos, and other intellectual property associated with the Service (collectively, “Company IP”) are and remain the exclusive property of Tietjen Holdings LLC or its licensors. These Terms grant you no right, title, or interest in any Company IP except for the limited, revocable, non-exclusive, non-transferable right to use the Service in accordance with these Terms.

You retain ownership of any data you provide to us (e.g., your name, company name, contact information). By submitting data, you grant us a worldwide, royalty-free license to use that data solely for the purpose of operating, maintaining, and improving the Service.

7. Third-Party Content and Platforms

Alerts delivered by the Service may reference or summarize content originally posted on third-party platforms. We do not control, endorse, or guarantee the accuracy, legality, or completeness of any third-party content. You acknowledge that your interaction with homeowners or other individuals is solely between you and them, and we are not a party to any transaction or agreement that results from an alert.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTY REGARDING THE ACCURACY, TIMELINESS, OR COMPLETENESS OF ANY ALERT OR UNDERLYING CONTENT, NOR DO WE GUARANTEE THAT ANY ALERT WILL RESULT IN A JOB, REVENUE, OR CUSTOMER FOR YOU.

CONTENT CLASSIFIED OR MATCHED BY ARTIFICIAL INTELLIGENCE MAY CONTAIN ERRORS, OMISSIONS, OR INACCURACIES. YOU ACKNOWLEDGE THAT AI OUTPUTS ARE PROBABILISTIC AND SHOULD NOT BE RELIED UPON AS A SOLE BASIS FOR BUSINESS DECISIONS WITHOUT INDEPENDENT VERIFICATION.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TIETJEN HOLDINGS LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE “COMPANY PARTIES”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY PARTIES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES TO THE COMPANY, THE COMPANY PARTIES’ MAXIMUM AGGREGATE LIABILITY SHALL NOT EXCEED FIFTY U.S. DOLLARS ($50.00).

THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of or inability to use the Service;
• Your violation of these Terms;
• Your violation of any applicable law, rule, or regulation;
• Your interaction, communication, or dealings with any homeowner, third party, or individual discovered through the Service;
• Any content, data, or information you provide to us or submit through the Service;
• Any claim by a third party resulting from your actions or omissions in connection with the Service.

This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Service.

11. Term and Termination

These Terms are effective as of the date you first access or use the Service and continue until terminated. You may terminate your account at any time by contacting us at will@spotthejob.com. We may suspend or terminate your access at any time, with or without cause, and with or without notice.

Upon termination, your right to use the Service ceases immediately. Sections 6 through 16 of these Terms shall survive termination.

12. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict-of-law provisions. You agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in the State of Connecticut, and you irrevocably consent to the personal jurisdiction and venue of such courts.

Before initiating any formal legal proceeding, you agree to first contact us at will@spotthejob.com and attempt to resolve the dispute informally for at least thirty (30) days.

13. Arbitration Agreement and Class-Action Waiver

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association (“AAA”). The arbitration shall take place in the State of Connecticut. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY. YOU ALSO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. This arbitration agreement shall survive the termination of these Terms.

14. Modifications to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this page and, where practicable, by sending notice to the email address associated with your account. Your continued use of the Service after any modification constitutes acceptance of the revised Terms.

15. Communications

By providing your email address and/or phone number, you consent to receive communications from us related to the Service, including alerts, account notifications, and administrative messages. You may opt out of promotional communications at any time, but transactional and administrative messages necessary to operate your account may still be sent. Standard message and data rates may apply to SMS communications.

16. General Provisions

• Entire Agreement. These Terms, together with our Privacy Policy and any applicable order form or subscription agreement, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.
• Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect.
• Waiver. The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment. You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
• Force Majeure. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, third-party platform outages, or changes in third-party platform terms or policies.
• No Agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and the Company. You are not authorized to bind the Company in any manner.

17. Contact Us

If you have questions about these Terms, please contact us at:

Tietjen Holdings LLC d/b/a SpotTheJob
Email: will@spotthejob.com
Website: www.spotthejob.com